Terms of Service

These terms govern use of Vayasya Setu, published by Vayasya Seva. By creating an account or using the service you agree to them. If you accept them on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation.

Software for running workforce operations and labour compliance: worksites and workers, attendance, wages and payroll, statutory computation, and the documents and returns that follow from them. Features change as the product develops. We may add, alter or withdraw functionality, and where a change removes something you depend on we will give reasonable notice.

• You are responsible for what is done under your account, and for keeping your credentials to yourself.
• An organisation's owners decide who else may access its records and with what role. Inviting someone grants them real access to real employee data. Treat it as such.
• You must give accurate registration details and keep your email address current, since it is how we reach you and how account recovery works.
• We may suspend access where an account is being used unlawfully, or where continued access threatens the security of the service or of other customers' data.

You decide what worker data goes into the service and why. You are responsible for having a lawful basis for it, for the accuracy of what you enter, and for telling the people whose data it is what you are doing with it. We process it on your instruction, as described in the Privacy Policy.

Where you engage a contractor through the service, accepting an engagement makes a defined set of records visible to the other organisation. That is the point of the feature, and entering into one is your decision.

This is important, so it is stated plainly rather than buried.

• The software computes statutory figures and produces filing artifacts. It does not submit anything to any authority on your behalf. Submission, and its timing, remain yours.
• It is not legal, tax, or accounting advice, and it does not replace a professional who is accountable for the advice they give.
• Statutory rules change, and formats published by authorities change with them. We work to keep computation and layouts current, but you remain responsible for what you file.
• Nothing here transfers your obligations as an employer to us. A principal employer's liabilities for contract labour are not altered by using this software to track them.

You retain all rights in the data you put into the service. We claim no ownership of it and use it only to provide the service to you.

On request, and on termination, we will make your data available to you in a machine-readable form for a reasonable period before deletion. Employment and payroll records are records an employer is legally obliged to retain, and we will not hold them hostage to a billing dispute.

We aim to keep the service available and to schedule disruptive maintenance considerately, but we do not promise uninterrupted availability. Some obligations you use this software for are time-bound; where a filing deadline matters, do not leave it to the last hour of the last day.

Paid plans are charged as set out at the point of purchase. Where a plan limits what may be created, the limit is enforced by the software and is described before you hit it. Changes to pricing will be notified before they apply to you.

The service is provided without warranties beyond those the law does not permit us to exclude. To the extent the law allows, we are not liable for indirect or consequential loss, for loss of profits, or for penalties arising from a filing you made or failed to make. Our total liability in any twelve-month period will not exceed the fees you paid us in that period.

Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

You may stop using the service and close your account at any time. We may terminate for material breach that is not remedied after notice, or immediately where continued use is unlawful. Section 6 governs what happens to your data afterwards.

These terms are governed by the laws of India, and the courts of India have jurisdiction over disputes arising under them.

When these terms change we will update the effective date above and, for material changes, tell account holders rather than leave them to notice. Questions go to legal@vayasyaseva.com.